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Get the best out of your CRM

Only 40% of companies achieve desirable adoption rates for their CRM systems, indicating that a majority are not utilising their CRM to its full potential. The majority of companies pay for CRM to simply store their lead data. However, your CRM can be used for many other things: marketing automation, business analytics and reporting, workflow and routine processes automation, customer segmentation and retention, e-commerce integration, and so much more. No matter what CRM you use, KLY team makes sure it is used at 100%.

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CRM solutions can provide predictive accuracy of up to 95%, helping businesses focus on the right leads and sales opportunities.
Do you need CRM services?

If you struggle to personalise your marketing, automate sales processes, or need a custom solution for a particular workflow, you’re in the right place for CRM services. A well-implemented and automated CRM will bring more order to your customer data and sales processes, allowing you to retain more customers, apply personalised marketing campaigns for each segment, easily report using data from different entities, and predict your future marketing campaigns and revenue based on built-in customer journeys.

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Recognise your brand?

inconsistent customer data across platforms failing to personalise and automate marketing campaigns.
time on manual updates resulting in drained resources, lost data and decreased productivity.
to track customer interactions resulting in missed opportunities and poor customer relationships.
in competitive CRM vendors being too generic and uncustomisable for your specific business needs.
In need
of CRM that grows along with your business and keeps things organised no matter the amount of data.
about time and resources needed to implement, customise, integrate or automate your processes.

But it can also be this.

Centralised customer data management
Automated sales and workflow processes
Improved customer satisfaction and loyalty
Enhanced ability to track customer interactions
Increased sales and revenue growth

CRM software can increase sales by up to 29% and improve sales conversion rates by up to 300% if properly implemented.

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Why choose KLY for CRM services?

Custom solutions

We are proud of making the impossible possible for our clients. Modern software is not perfect, but it is certainly customisable. KLY team takes on the daunting task of making your CRM fully integrated and customised to meet your specific business needs.

Software experience

We have worked with dozens of CRMs for our clients. KLY team has implemented and customised popular market leaders as well as less popular vertical solutions for different industries. We understand how every feature can be optimised to bring you more revenue and order.

Business knowledge

We’re not just a tech team; we have worked with many companies on their sales and business processes. We have the expertise to optimise your overall workflow and increase conversion rates at all stages of the customer lifecycle, as well as extend the LTV.

We work with
Hubsot integration and optimisation services Salesforce integration and optimisation services Bitrix24 integration and optimisation services Pipedrive integration and optimisation services Zoho integration and optimisation services ActiveCampaign integration and optimisation services Freshworks and optimisation services Monday integration and optimisation services

Services we offer

70% of CRM projects fail primarily due to poor user adoption and lack of integration with other tools.

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Loyalty and Retention Programs

Ineffective loyalty and retention programs cause 59% of customers to leave for better experiences, and missing referral opportunities can cost you a 5x higher conversion rate.

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CRM setup and migration

Whether you're migrating data from another system or starting from scratch, KLY team makes the process smooth. We ensure no data is lost, everything is properly categorised, and assigned to the right places. It's like the migration never happened, but your experience improves overnight. If you're implementing a CRM for the first time, we ensure it's set up to perfectly match your business processes and workflow nuances.

CRM optimisation and automation

KLY develops custom solutions to transform your CRM into a powerful tool rather than just software you pay to store leads. We automate routines, customize lead cards and pipelines, build effective sales processes, and integrate seamlessly with other tools. Whatever you want your CRM to do but it doesn’t – hire us to make it happen.

Custom CRM analytics

We cleanse your data, segment your customer base for tailored experiences, and develop fully customized analytics dashboards. Our solutions gather data from multiple sources and present it in a way that gives you all the answers, from the performance of a single campaign to predicted revenue.

Customer journey mapping

Your CRM data holds valuable insights into customer behavior and what drives repeat purchases. At KLY, we analyse your customer journey, optimise and set up touchpoints, and segment your customer base for personalised experience flows, resulting in 3x better conversion into repeat purchases.


How do we get to work together?

A friendly chat to get to know your needs and goals.
A comprehensive, no-cost review to identify growth opportunities.
A tailored plan outlining how we’ll achieve your objectives together.
A simple agreement to kickstart our partnership.
A collaborative session to craft a winning plan just for you.
Implementing our strategies while you enjoy the progress.
Celebrating your success with impressive.

We love good questions answered!

What are the benefits of hiring a CRM services agency?

Hiring a CRM services agency can help you fully utilise your CRM system’s capabilities, leading to improved customer retention, increased sales, and enhanced marketing efforts. KLY provides expert knowledge and support, ensuring your CRM is tailored to your specific business requirements and delivering maximum ROI.

How does KLY customise CRM systems for different businesses?

KLY team customises CRM systems by configuring features, creating custom workflows, integrating third-party applications, and developing custom reports and dashboards. This ensures your CRM system aligns with the unique processes and goals of your business.

How do you handle CRM data migration?

We use specialised tools and techniques to securely migrate your data from existing systems to the new CRM. Kly team ensures data integrity and accuracy, minimising the risk of data loss or corruption during the migration process.

How long does it take to implement a CRM system?

The time required to implement a CRM system varies depending on the complexity of the project and the specific needs of your business. Generally, it can take anywhere from a few weeks. KLY CRM services agency will work with you to create a timeline and ensure a smooth implementation process.

What kind of support can I expect from KLY agency after CRM implementation?

After implementation,KLY team offers ongoing support, including troubleshooting, system updates, training for new users, and further customisation as your business evolves. This ensures your CRM system continues to meet your needs and adapts to changes.

How does customer segmentation work with a CRM?

Customer segmentation involves dividing your customer base into distinct groups based on criteria such as demographics, purchase history, and behavior. A CRM helps automate this process by organising customer data and enabling personalised marketing and sales strategies for each segment, improving engagement and conversion rates.

Can KLY agency help with CRM sales process and workflow automation?

Yes, we specialise in automating sales processes and workflows. KLY team sets up automated workflows to handle tasks such as lead nurturing, follow-ups, and sales pipeline management. This automation helps streamline your sales operations and allows your team to focus on high-value activities.

Thank you for reaching out!

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